PENGEMBANGAN MUTU PADA MADRASAH TSANAWIYAH NEGERI 1 KOTA BLITAR (TINJAUAN KONSEP MUTU PENDIDIKAN PERSPEKTIF PHILIP. B. CROSBY)

HABIBUR ROHMAN, AKHYAK , NUR EFENDI, DAN AS'ARIL MUHAJIR

Abstract

Article aims to analyze the efforts in developing the quality of education at Madrasah Tsanawiyah Negeri 1 Kota Blitar by using a review of the educational quality concept from the perspective of Philip B. Crosby. The research objective is to understand Crosby's concept of educational quality and apply it in the context of the madrasah, as well as to explain the research method used in this study. The research method employed in this article is literature review and conceptual analysis. Data were collected through a review of Philip B. Crosby's works related to educational quality. Crosby's quality concepts, such as "zero defects" and "quality is free," were applied in the analysis of educational quality in Madrasah Tsanawiyah Negeri 1 Kota Blitar. The results of the study indicate that Madrasah Tsanawiyah Negeri 1 Kota Blitar has implemented several efforts in developing the quality of education in line with Crosby's concept of educational quality. These efforts include identifying the needs and expectations of students, measuring educational quality, preventing errors in the learning process, and implementing strict supervision and assessment. In conclusion, the application of Crosby's concept of educational quality can help Madrasah Tsanawiyah Negeri 1 Kota Blitar in improving the quality of education. By applying the principles of "zero defects" and "quality is free," the madrasah can identify and address errors and enhance the quality of the learning process. Therefore, it is recommended for the madrasah to continue developing strategies and implementing relevant educational quality concepts to achieve better educational quality.